Exceptional buying experience year after year. The sales team are always friendly and remember us as soon as we walk in. They are very knowledgeable and made it an easy choice to return five years in a row. There was no pressure of any kind unlike other jewelry shops in the area. Prices were very competitive and fair. The appraisal(s) came in much higher than the purchase price (as usual). They are our "go-to" jeweler.